IT Operation & Cyber Security Solutions

System Diagnostic

A deep and thorough review for hard to identify problems. Our expert staff will leverage an array of
testing methods on critical components, including your hard drive, solid-state drive, memory,
motherboard, CPU, power supply, and operating system. Findings will be shared, and an estimate will be
provided to return your system to peak performance.

Operating System Installation with DATA Transfer

Complete installation of your Operating System and latest updates, and any related drivers to ensure your
system is working correctly. Included is the transfer of common data from your current drive or
installation to ensure you get up and running quickly. Due to the complexity of storage locations, some
files may be omitted without important guidance on locations. This does not include the operating system
and the customer must have valid license key.

BIOS/Firmware Update

Resolve any known issues or add any system enhancements by having our technicians perform a BIOS or
Firmware update on your system. We will ensure the latest version is installed and any related firmware
updates.

DATA Recovery – Non-functional Device

When your drive is not detectable in any devices, or a critical failure prevents our technicians from
recovering data, we will have your data recovered by a leading data recovery lab through our partnership.
This service can be carried out on a hard drive, solid-state drive, USB memory stick, or an SD / memory
card.
Not all data may be recoverable due to the integrity of the device or lost data and is a best effort
approach. A destination drive of similar or larger size will be required in addition to the cost of the service.